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No hidden costs at all. For shared hosting we have no setup fee, but for dedicated servers we may...
Can I add credit to my account? (Click Here for More Info)Absolutely! Many of our clients enjoy adding credit to their account and letting that be...
Can I order even though I do not live in the US? (Click Here for More Info)Yes, we accept global orders for hosting services, but PayPal must be supported in your country...
Can I update my information while my order is being processed? (Click Here for More Info)You can because of how our billing center is set up, but we recommend against it because you may...
Can I upgrade to another package/plan? (Click Here for More Info)Yes, you may upgrade a shared hosting account at any time except when there is an unpaid invoice....
Do I need a PayPal account to pay? (Click Here for More Info)No, you do not have to have a PayPal account to pay your invoices.We have a verified business...
Do you offer monthly payment plans on all of your packages/plans? (Click Here for More Info)Yes, all hosting packages/plans are billed monthly. Domain names and other services are billed...
Does my hosting service get suspended? (Click Here for More Info)We do have a suspension policy that begins 7 days after a shared hosting invoice is due and the...
How do I cancel my account? (Click Here for More Info)Log in at http://hostarmor.com/clients/ with your email and password, click the Services link,...
How do I pay an invoice? (Click Here for More Info)Once you're logged into your billing account, click the Billing link, and then click My Invoices....
How do I update my contact information? (Click Here for More Info)Once you're logged into your billing account, click the Hello, Your Name! link on the top right,...
How do I view my invoices? (Click Here for More Info)Once you're logged into your billing account, click the Billing link, and then click My Invoices....
How do you log into Support & Billing? (Click Here for More Info)Go to http://hostarmor.com/clients/, click the Account link on the top right, and then click Login.
How long do you keep my account details in your system? (Click Here for More Info)We generally keep them as long as you're an active client and for at least 5 years after being an...
If I cancel my account, can I reactivate it? (Click Here for More Info)Your account is never cancelled unless you explicitly request that. However, your hosting service...
Is it a problem if I'm not in the US? (Click Here for More Info)No, we have several clients that are outside of the U.S., but you will still be required to abide...
PayPal is blank after trying to submit a payment. (Click Here for More Info)Before contacting us, try to see if using a different browser or a mobile device helps.Our...
Reversed or forced-refund payments. (Click Here for More Info)If you reverse or force a refund on any payment, your account is at risk of termination. For new...
What does HostArmor.com charge for hosting? (Click Here for More Info)We charge $4.99-$8.99 for shared hosting, and $94-$444 for dedicated servers. All prices are the...
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