No, with the exception of Social Groovy forums. We believe it is an unfair use of our resources to allot time from our employees to handle with complaints, questions, or to simply defend our company reputation. If you would like to contact us directly and publicly, there are Facebook, Twitter, and Social Groovy accounts freely available for that.
We of course cannot stop you from posting reviews or forum threads elsewhere on the Internet, but please do not expect a reply. It simply is a waste of technical support help to try assisting customers outside of our monitored systems and official accounts. In addition, forum threads often lead to so-called "flame wars" and it is just easier in the long term if you provide us with direct feedback.
As we believe transparency is important in any business, all customers can freely view known network outages, email our CEO directly, or check server uptimes. If you would like something about our company (obviously not security protocols) explained better, just ask us. We're here to help!
- 0 användare blev hjälpta av detta svar
Relaterade artiklar
Why 10x as much bandwidth? (Click Here for More Info)
We offer ten times as much bandwidth for all of our shared plans so you can accommodate traffic...
What if I need more disk space or bandwidth than you offer? (Click Here for More Info)
We are fully prepared to design you a custom plan with fair pricing to fulfill your hosting...
What are your shared server specifications? (Click Here for More Info)
We power the servers with CentOS Enterprise Linux and use Intel E5 Hex-Core Processors. The...
Why should I choose HostArmor™? (Click Here for More Info)
Our company uses the latest technology in a combination so powerful that we guarantee 99.9%...
Are my transactions secure with HostArmor™? (Click Here for More Info)
Yes, we employ several methods of protection for our customer's information. One method is...
Powered by WHMCompleteSolution