A service level agreement or SLA is an agreement made by a company to their customers. We here at HostArmor™ want to prove that we stand by our services. By providing a public agreement of how much you will be compensated for unacceptable downtime, you can rest assured that we do everything in our power to keep your hosting account up 24x7. If, for some reason, we cannot fulfill our promise to you, you will receive a discount for what we believe is lost money.
In addition, you may request a full explanation of any known outage, and we will provide it without question. If the outage was not known, we will investigate it to the best of our ability, and then inform you of our results. With the modern age full of distrust, we really do believe that "honesty is the best policy".
Shared server status: http://hostarmor.com/clients/serverstatus.php
HostArmor™ agrees to provide the following services in full upon successful payment from a client: *
If we fall below our guaranteed 99.99% shared hosting uptime, you will be credited as such: